TERMS & CONDITIONS

BLISS BEACH LLC TERMS & CONDITIONS and ASSUMPTION OF RISK, RELEASE OF LIABILITY AND INDEMNIFICATION AGREEMENT.

​By submitting payment, you agree to the below terms and conditions and BLISS BEACH LLC Liability Waiver:

All customers must be 18 years of age or older to book or travel with Bliss Beach unless they are accompanied by an adult. 

I. DEPOSITS, PAYMENTS, REFUNDS, LATE FEES, DAMAGES and CANCELLATIONS

Bookings may be made through our online booking system. Note that a booking is not accepted and there is no contract between us until we confirm your booking in writing.

1. Payment is received in full upon booking.

2. Cancellations made by Bliss Beach: If Bliss Beach cancels your booking, we will let you know as soon as possible. In these circumstances, you can choose one of the following options:

    a. Accept Bliss Beach’s offer of a credit in the form of a future booking, or

    b. Receive a refund of all monies paid, less any intermediary transaction fees

3. Cancellations or Reservation Changes requested by you: If you decide to cancel, reschedule, or modify (downgrade to a different lounge, eliminate add-ons, reduce the total scope) your reservation, the following terms and fees apply:

1. For Beach Lounges (Little Lounge, Safari Room, Kahuna, Double Kahuna, Picnic, Bonfire, Gear Pickup):

   a. 120 hours (5 days) prior to reservation start: Option to reschedule / receive a credit for future use or a refund of all monies paid less any intermediary transaction fees.

   b. Less than 120 hours (5 days) but more than 72 hours (3 days) prior to reservation start: Option to reschedule or receive a credit for future use.

   c. Less than 72 hours (3 days) prior to reservation start: No refunds. At the discretion of Bliss Beach, your credit may be maintained for future use with a 30% Reschedule Fee on Bliss Beach costs. Third party vendor orders are subject to different terms.

   If the Bliss Beach services required an operational permit for the event originally at the expense of Bliss, and the cost for that permit cannot be refunded or credited by the Authority having Jurisdiction (AHJ) to Bliss due to a cancellation or reschedule within 72 hours of the standard Beach Lounge reservation, the cost for the forfeited permit will be in addition to the 30% Reschedule Fee.

   d. Cancellations based on unfavorable weather conditions, namely significant wind or rain, will be made at the sole discretion of Bliss Beach. Cancellations by result of weather will result in the offer a credit for future booking. Third party vendor orders are subject to different terms.

   All Transaction Fees are non-refundable.

2. For Teak Beach, Custom Events, Special Events & Event Permits:

   a. More than 504 hours (3 weeks) prior to reservation start: option to receive a credit for future use or refund of all monies paid for Bliss Beach rentals, less intermediary transaction fees. Special event permits and third party vendor services are subject to terms set by each provider.

   b. Less than 504 hours (3 weeks) prior but more than 120 hours (5 days) prior to reservation start: no refund or reschedule / maintain balance with 30% Reschedule Fee at discretion of Bliss Beach. Special event permits and third party vendor services are subject to terms set by each provider.

   c. 120 hours (5 days) no refunds. Special event permits and third party vendor services are subject to terms set by each provider.
   d. Cancellations based on unfavorable weather, namely significant winds or rain, will be made at the discretion of Bliss Beach and will result in a shift in venue provided by client or Bliss Beach if available or a credit for future use. Special event permits and third party vendor services are subject to the terms provided by each provider and may non-refundable.

   Coordination Fees for pre-event planning and to lock in a date with Bliss are non-refundable, unless otherwise confirmed by Bliss Beach.

3. For Club Memberships:

   a. Membership is a one-time purchase, allocating the member to a specified number of event rsvp credits.

   b. Event credits are not proportional to a fractional, monetary value and may not be used in any way other that the events offered within the bounds of the specific season and specific club joined.

   c. Membership fees are non-refundable. Members may sell or gift their membership.

   d. Each RSVP uses one member credit. Members can cancel their RSVP up to 120 hours (5 days) prior to the start of the event and retain the credit for use. Cancellations within 120 hours (5 days) qualifies as a use of the credit and cannot be transferred for use unless with written approval from Bliss Beach.

4. Other Terms:

   All Transaction Fees are non-refundable.

   Credits on file remain active for a period of one year from the original reservation date unless otherwise approved by Team Bliss. Re-scheduled reservations are subject to the same terms, and may be rescheduled a maximum of 2 times from the original reservation date for non-weather-related cancellations unless otherwise approved by Team Bliss.

4. Lounge Location & Rebuild Requests Bliss Beach selects standard setup locations based on several factors critical to guest safety, experience, team logistics, local regulations, and natural beach conditions. These locations are communicated in the confirmation email received by a guest upon booking. Once in the field, generally speaking and pending availability on site, our team can go as far as lifeguard towers to ensure their visibility is not impeded and other factors, such as wind and tides, do not become a risk. Custom beach locations must be approved by the Bliss Beach team in advance of the reservation. Once in the field, the final lounge site will be determined at the sole discretion of the Bliss Beach team. Client preferences may be communicated in advance and, in general, a lounge will not be moved once it is built, based on client preference upon arrival. Allowable rebuilds will be at the sole discretion of the Bliss Beach team, pending availability, beach conditions and other logistical factors. A Rebuild Fee, determined by Bliss Beach at the time of request based on relevant factors, will be required to be paid in full prior to a rebuild occurring. The time required for negotiations, breakdown of the original lounge, and rebuild is considered part of your original reservation window and does not extend the re-built lounge reservation by default. Additional time may be requested for purchase, pending availability. A rebuild will not be granted if it will impact the experience of other Bliss Beach guests, namely regarding a new location or extended timeframe.

5. Damages and Missing Equipment: You agree to leave equipment in clean, undamaged condition to avoid any additional charges for repair, maintenance or replacement. Customer accepts use of the equipment, AS IS, in good condition and accepts full responsibility for care of the equipment while under his/her possession. Damaged parts or components will be repaired/replaced at the discretion of the Bliss Beach team and customer agrees to pay retail prices for components replaced or repaired. Clean condition means normal wear and tear is accepted but does not include tears, stains, water damage, broken parts or damages to any parts caused by accidents. If the Customer has paid a security deposit, they agree to forfeit all or some of the deposit, as needed and determined by the Bliss Beach team, for cleaning, repairs, or replacement of furniture impacted by your guests or event. If such damage is irreparable and the furniture must be replaced at the discretion of the Bliss Beach team based on internal operating standards, you agree to pay the remaining value of the replacement furniture and authorize Bliss Beach to charge the card on file. If a security deposit was paid and no damage was done, it will be refunded to the card on file minus intermediate transaction fees (typically ~3%).

Customer agrees not to exceed the maximum number of guests for each set-up (4 people for Little Lounge, 10 people for Safari Room, and 20 people for The Kahuna) unless explicit permission is given in writing. The customer agrees to pay a fine of $200 per guest that exceeds this limit if permission is not granted and cover any fines issued to guests or to Bliss Beach if county or city regulations are broken.

You agree to provide Bliss Beach with credit card details, for precautionary use only.

By agreeing to these terms, I authorize Bliss Beach LLC to charge the credit card provided for all eventual costs in case of damages to any gear during my rental period, except in the case that I can demonstrate other’s faults with evidence and all necessary information for reimbursement. In case of theft or gear taken from the setup without being returned within 24 hours or within an agreed upon timeframe from Bliss Beach, I will be responsible for reimbursing Bliss Beach LLC for the retail price of the items stolen while in my possession.

6. Late Arrivals, Fees, & No-Shows: We offer a 15-minute grace period from the start of your reservation, after which we begin charging late fees in the amount of $20 for each 15 minutes beyond that grace period.

Non-communicative guests who do not arrive within 1-hour of their reservation start time will be considered a ‘No-Show’, and will forfeit their reservation. Applicable late fees will also be assessed for No-Shows.

By agreeing to these terms, I authorize Bliss Beach LLC to charge the credit card provided for reasonable late fees, as described above in this section, typically within 72 hours of the end of the reservation. If a credit card was not provided during the reservation process, you agree to provide payment or an approved payment method to Bliss Beach LLC within 72 hours from the end of your reservation. If payment or payment method is withheld, the debt will be sent to collections.

7. Reservation times are subject to change: Bliss Beach reservation windows are seasonal and shift throughout the year. For beach experiences, the seasonal timeframes are listed on the reservation webpage and are included in guest reservation confirmations.

During a guests booking process, if the reservation time(s) listed in the online booking form and/or in the initial reservation confirmation email do not reflect the correct future seasonal reservation time (as shown on the reservation webpage), the guest reservation will be manually rescheduled by the Bliss Beach team, no less than 72 hours in advance of the reservation day (if applicable), but ideally as soon as possible after booking. The client will receive a rescheduled notice.

The refund policy applies to all Bliss Beach reservations and exceptions are not offered due to concerns regarding the seasonal timeframes.

Furthermore, the reservation times listed on the website may be subject to further change on a case by case basis, if deemed necessary by Bliss Beach team, to accommodate seasonal elements or outside factors outside of our control (ex: sunset time, daylight savings, winter tides, local events, etc.). In the event that Bliss Beach team needs to reschedule a reservation to a time outside of the times listed on the website, they will contact the guest to discuss options.

8. Discounts / Credits / Coupons: Coupon, discount codes and Gift Certificates typically do not apply to add-ons. If a discount code is used while booking online, or in any scenario that a discount is inappropriately applied to any add-ons or ineligible items, Bliss Beach will contact you regarding the difference owed. Payment should be made in a timely manner after being contacted by the Bliss Beach team in order to maintain those items on the reservation, and payment is always required prior to arrival. Similarly, certain codes are only eligible for weekday bookings and if used for a weekend booking, Bliss Beach will contact you regarding the difference owed. Credits on file expire 1 year from the original reservation date unless otherwise approved by Team Bliss.

II. ASSUMPTION OF RISK, RELEASE OF LIABILITY AND INDEMNIFICATION AGREEMENT

Bliss Beach LLC (“Company”) has developed a beach lounge (“Product”) and offers experiences relating to the beach lounge (“Program”).

I hereby acknowledge, and agree as follows:

Assumption of Risk: I am aware of and acknowledge that there are risks of injury, illness, death and property damage inherent to participating, to traveling, and specifically to the Product and Program. I am also aware that all such risks may result from, among other causes, the active or passive negligence of Company and its employees, owners, operators, officers, independent contractors, representatives, agents and successors and Licensor and its employees (hereinafter collectively referred to as the “Releasees”). I am voluntary allowing myself to use the product and engage in the activities that may be offered on this Program with knowledge that the risk of injury, illness, death or property damage, and other associated risks, and assume any and all known and unknown risks of injury, illness, communicable illness, death, and property damage that may result from my using the Product and participating in the Program activities. I further assume all risks associated with my participation in the Product and Program including, without limitation, the risks of negligence or recklessness or failure to act, by me or by other participants or other individuals or parties, the risks associated with gathering as it relates to illness, communicable illness, and the risk of injury caused by the condition of any property, facility or transportation used during the Program.

I understand and acknowledge that the above list is not complete or exhaustive and that other risks, known or unknown, anticipated or unanticipated may also exist and result in injury, illness, disease, death or damage. I expressly agree to be responsible for my own welfare and fully assume all of the above risks, as well as other risks set forth in this agreement, both known and unknown, voluntarily and knowingly, to the fullest extent permitted by law.

Release of Liability: To the fullest extent permitted by law, I, voluntarily and without reservation, and realizing the full legal significance of my action, hereby EXPRESSLY WAIVE, RENOUNCE, AND RELEASE, on behalf of myself, my spouse or domestic partner whichever the case may be, me heirs, my representative, my successors and assigns, and my estate, all claims, demands, rights, or causes of action of whatever or whatever nature against the Releasees, including by not limited to claims of any injury, illness, loss, damage, accident, delay, irregularity or expense caused by strikes, war or acts of terrorism, weather, sickness, quarantine, government restrictions, or arising from any act or omission of an airline, bus company, hotel, tour operator or supplier of travel services in connection with the above-referenced Product and Program. Further, I accept personal responsibility for any injury (including personal injury, disability, death), illness, damage, loss, claim, liability or expense, of any kind or nature that I or my property may suffer and I agree to release the Releasees from any and all liability arising from such risks.​

I AGREE THAT THE TERMS OF THIS AGREEMENT SHALL SERVE AS A COMPLETE RELEASE AND EXPRESS ASSUMPTION OF RISK for myself, all members of my family, my heirs, as well as my next of kin, successors, assigns, and legal and personal representatives. It is my intention to fully assume risk associated with the Product and Program to release the Releasors from any and all liability to the maximum extent permitted by law. 

Indemnification and Hold Harmless: I expressly understand that Releasees are providing no, or only limited, chaperones or supervision with respect to this the Product and Program and that I am responsible for my individual conduct, health and safety at all times. I agree to defend, indemnify and hold harmless the Releasees for all demands, costs, losses, expenses, claims, recoveries, judgements and liabilities (including attorneys’ fees) of any nature arising out of, or in consequence of, my acts, words, conduct, etc. in any way connected with my participation on the Product and Program including, but not limited to, damage to property, ant injuries or death sustained by any person(s), including myself.

By opting in to Bliss Beach Permit Support Services, I agree to take on all responsibilities and liability related to the special event permit associated with my event, as issued by the authority having jurisdiction (AHJ). I agree to pay all fees related to that permit, whether it be to Bliss Beach or to the AHJ directly, including the initial permit fees defined on the permit documentation; any post-event fees associated with permit services (ex: lifeguard); fines that may be issued due to non-compliance of the permit terms or beach rules or legal fees related to such actions; and any other fees that may be required to resolve any dispute and close the permit with the AHJ. (LA County Beaches & Harbors Special Event Terms & Conditions)

Choice of Law, Binding Agreement, Enforceability: I agree that this agreement shall be governed by the laws of the State of California, that any lawsuit related to the terms of this agreement must be filed in California, and that I shall submit to said jurisdiction and waive any objection to venue. I agree that this agreement is a legally binding agreement and it is my intent that it be constructed broadly to provide a release and waiver to the maximum extent permissible under the agreement shall remain in full force and effect and in no way be impaired.

Knowing and Voluntary Execution: I acknowledge that I have read this agreement, I understand that this agreement includes an assumption of risk of the Releasees’ negligence and ability. I acknowledge that the Releasees are materially relying on this waiver and is allowing my participation in the Program due to its existence.

III. PHOTO RELEASE

Any guests who attend an event with a photographer who wish not to be photographed must inform the Bliss Beach Beach team in writing in advance. Photographs may be used for Bliss Beach website, social media and other marketing purposes at the sole discretion of Bliss Beach. Bliss Beach is not responsible for internet circulation of images by outside outlets.

I have read and understand all of the above conditions and, having signed up for this program, I agree to be bound by them.